Terms of service

Effective Date: May 15, 2026

Welcome to DEVLI (“Website”, “Platform”, “DEVLI”, “we”, “our”, or “us”).
This website is operated and managed by Synentra Technologies Pvt Ltd.

These Terms of Service (“Terms”) govern your access to and use of the DEVLI platform, including products, services, content, communications, and related offerings.

By accessing, browsing, registering, purchasing, or using our platform in any manner, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please discontinue use of the platform.

1. Company Information

Brand Name: DEVLI
Website: www.devli.in
Operated By: Synentra Technologies Pvt Ltd

Registered Address:
Plot No - B-40, GIDC Vapi, Gujarat, 396191, India

2. Eligibility to Use

By using DEVLI, you confirm that:

  • you are legally capable of entering into binding agreements under applicable laws,

  • you are at least 18 years old or using the platform under supervision of a parent/legal guardian,

  • and all information provided by you is accurate and up to date.

DEVLI reserves the right to refuse access, suspend accounts, or terminate services at its discretion.

3. User Accounts

Certain features may require account registration.

Users are responsible for:

  • maintaining confidentiality of login credentials,

  • restricting unauthorized access to their account,

  • and all activities conducted under their account.

DEVLI shall not be liable for losses arising from unauthorized account access due to user negligence.

4. Products & Services

DEVLI offers spiritual, devotional, pooja, ritualistic, and related products through its online platform.

We strive to ensure accurate product representation; however:

  • colors may vary due to screen/display differences,

  • handcrafted products may contain natural variations,

  • packaging/design updates may occur,

  • and product availability may change without notice.

All products displayed are subject to stock availability and operational feasibility.

5. Pricing & Payments

Prices displayed on the platform are subject to change without prior notice.

Pricing may include or exclude:

  • applicable taxes,

  • shipping charges,

  • convenience fees,

  • or handling charges,

depending on the checkout process.

Payments may be processed through third-party payment gateways and financial institutions.

DEVLI reserves the right to:

  • refuse suspicious transactions,

  • cancel pricing errors,

  • limit purchase quantities,

  • or request additional verification where necessary.

6. Orders & Acceptance

Placing an order on DEVLI does not guarantee final acceptance.

DEVLI reserves the right to:

  • reject orders,

  • cancel orders,

  • limit quantities,

  • refuse bulk purchases,

  • or deny transactions

for operational, security, legal, or business reasons.

In cases of cancellation initiated by DEVLI, eligible refunds (if applicable) shall be processed according to our policies.

7. Shipping & Delivery

Delivery timelines shown on the platform are estimated and may vary due to:

  • logistics delays,

  • operational conditions,

  • weather,

  • regional restrictions,

  • festivals,

  • or unforeseen circumstances.

DEVLI shall not be liable for delivery delays beyond reasonable operational control.

Customers are responsible for providing accurate delivery details.

8. Returns, Refunds & Replacements

DEVLI follows a strict no-return and no-refund policy except in limited exceptional circumstances at our sole discretion.

Customers are advised to review our policy before placing orders:
Return & Refund Policy – DEVLI

9. User Conduct

Users agree not to:

  • use the platform for unlawful purposes,

  • violate applicable laws,

  • upload malicious software or harmful code,

  • interfere with website operations,

  • impersonate individuals/entities,

  • misuse promotional campaigns,

  • attempt unauthorized access,

  • or submit false, abusive, misleading, or offensive content.

DEVLI reserves the right to suspend or permanently restrict users violating these Terms.

10. Intellectual Property Rights

All intellectual property associated with DEVLI including:

  • logos,

  • brand names,

  • packaging designs,

  • website layouts,

  • graphics,

  • product imagery,

  • videos,

  • text,

  • software,

  • and visual assets

are owned by or licensed to DEVLI and/or Synentra Technologies Pvt Ltd unless otherwise stated.

Unauthorized reproduction, copying, resale, or commercial use is prohibited.

11. User-Generated Content

If users submit:

  • reviews,

  • ratings,

  • feedback,

  • testimonials,

  • images,

  • suggestions,

  • or other content,

they grant DEVLI a non-exclusive, royalty-free right to use, reproduce, publish, display, and modify such content for operational and promotional purposes.

Users remain responsible for ensuring their submitted content does not violate laws or third-party rights.

12. Promotional Campaigns & Offers

Discounts, promotional offers, giveaways, and coupon campaigns:

  • may contain separate terms,

  • may be modified or withdrawn without notice,

  • and may be restricted to selected products/users/orders.

DEVLI reserves the final right regarding promotional eligibility and disputes.

13. Third-Party Services

The platform may integrate or link with:

  • payment gateways,

  • logistics providers,

  • social media platforms,

  • analytics providers,

  • or third-party websites.

DEVLI is not responsible for:

  • third-party services,

  • policies,

  • operational failures,

  • or external content.

Users interact with third-party platforms at their own risk.

14. Disclaimer of Warranties

DEVLI and its services are provided on an “as is” and “as available” basis.

We do not guarantee:

  • uninterrupted availability,

  • error-free operation,

  • complete accuracy,

  • uninterrupted delivery timelines,

  • or compatibility across all devices/platforms.

Products sold on DEVLI are intended for devotional, ritualistic, decorative, cultural, or personal use and should not be interpreted as medical, professional, or guaranteed-result products.

15. Limitation of Liability

To the maximum extent permitted by law, DEVLI and Synentra Technologies Pvt Ltd shall not be liable for:

  • indirect losses,

  • incidental damages,

  • emotional dissatisfaction,

  • business interruption,

  • delays,

  • data loss,

  • third-party actions,

  • or misuse of products.

Total liability, if any, shall generally not exceed the amount paid by the customer for the relevant order.

16. Indemnification

Users agree to indemnify and hold harmless DEVLI, its directors, employees, affiliates, partners, and service providers against claims, liabilities, damages, losses, and expenses arising from:

  • misuse of the platform,

  • violation of these Terms,

  • unlawful conduct,

  • or infringement of third-party rights.

17. Privacy

Use of the platform is also governed by our Privacy Policy available at:
Privacy Policy – DEVLI

By using the platform, users consent to practices described therein.

18. Force Majeure

DEVLI shall not be held responsible for delays, interruptions, or operational failures caused by events beyond reasonable control including:

  • natural disasters,

  • floods,

  • strikes,

  • pandemics,

  • transportation shutdowns,

  • cyber incidents,

  • internet outages,

  • government restrictions,

  • or infrastructure failures.

19. Changes to Terms

DEVLI reserves the right to update, modify, or revise these Terms of Service at any time without prior notice.

Updated versions shall be published on:
www.devli.in

Continued use of the platform after updates constitutes acceptance of revised Terms.

20. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to the platform shall be subject to the jurisdiction of competent courts in Gujarat, India.

21. Contact Information

For questions, legal concerns, or support inquiries, please contact:

DEVLI
Operated by Synentra Technologies Pvt Ltd

Address:
Plot No - B-40, GIDC Vapi, Gujarat, 396191, India

Website:
www.devli.in

Email: support@devli.in