Privacy policy

Effective Date: May 15, 2026

Welcome to DEVLI (“Website”, “Platform”, “DEVLI”, “we”, “our”, or “us”).
DEVLI is operated and managed by Synentra Technologies Pvt Ltd.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when users access or interact with our website, services, products, applications, social platforms, or related services.

By using DEVLI, you agree to the terms of this Privacy Policy.

1. Company Information

Brand Name: DEVLI
Website: www.devli.in
Operated By: Synentra Technologies Pvt Ltd

Registered Address:
Plot No - B-40, GIDC Vapi, Gujarat, 396191, India

2. Information We Collect

We may collect various types of information from users including but not limited to:

A. Personal Information

When users:

  • place orders,

  • create accounts,

  • contact support,

  • subscribe to updates,

  • or interact with the platform,

we may collect:

  • full name,

  • mobile number,

  • email address,

  • billing/shipping address,

  • PIN code,

  • communication preferences,

  • and related account details.

B. Transaction Information

We may collect information related to:

  • orders placed,

  • payment status,

  • transaction history,

  • delivery details,

  • invoices,

  • and related purchase information.

C. Device & Technical Information

We may automatically collect:

  • IP address,

  • browser type,

  • operating system,

  • device details,

  • pages visited,

  • session duration,

  • interaction behavior,

  • access timestamps,

  • referral sources,

  • and analytics data.

D. Voluntarily Shared Information

Users may voluntarily provide information through:

  • reviews,

  • feedback,

  • customer support communications,

  • surveys,

  • social media interactions,

  • or promotional participation.

3. How We Use Information

DEVLI may use collected information for purposes including:

  • processing orders,

  • managing deliveries,

  • customer support,

  • improving platform experience,

  • analytics and business insights,

  • fraud prevention,

  • operational management,

  • marketing and promotional communication,

  • sending updates and notifications,

  • improving products/services,

  • legal compliance,

  • and platform security.

4. Payment Information

Payments on DEVLI may be processed through secure third-party payment gateways and banking partners.

DEVLI does not intentionally store:

  • complete debit/credit card details,

  • CVV numbers,

  • UPI PINs,

  • or sensitive banking credentials

unless required under authorized payment processing mechanisms.

Users are advised to ensure payment is made only through official channels.

5. Cookies & Tracking Technologies

DEVLI may use:

  • cookies,

  • pixels,

  • tags,

  • analytics tools,

  • and related technologies

to:

  • improve website functionality,

  • remember preferences,

  • analyze traffic,

  • personalize user experience,

  • and improve marketing effectiveness.

Users may disable cookies through browser settings; however, some features may not function properly afterward.

6. Sharing of Information

We may share user information with trusted third parties including:

  • logistics partners,

  • payment service providers,

  • analytics providers,

  • customer support providers,

  • technology vendors,

  • marketing platforms,

  • or legal authorities where required by law.

DEVLI does not sell personal information for unauthorized commercial exploitation.

7. Data Security

DEVLI implements commercially reasonable technical and organizational safeguards to protect information against:

  • unauthorized access,

  • misuse,

  • loss,

  • alteration,

  • disclosure,

  • or destruction.

However, no digital platform or internet transmission method can guarantee absolute security.

Users acknowledge inherent internet-related risks while using the platform.

8. User Rights

Subject to applicable laws, users may request:

  • access to personal information,

  • correction of inaccurate information,

  • deletion requests,

  • account closure,

  • withdrawal from marketing communications,

  • or clarification regarding data usage.

Requests may be reviewed and processed subject to operational, legal, and regulatory requirements.

9. Marketing Communications

Users may receive:

  • promotional emails,

  • SMS alerts,

  • WhatsApp notifications,

  • festival offers,

  • product recommendations,

  • launch announcements,

  • and marketing campaigns.

Users may opt out of marketing communication through available unsubscribe methods or by contacting support.

10. Third-Party Links & Services

DEVLI may contain links or integrations related to:

  • social media platforms,

  • payment gateways,

  • external websites,

  • analytics tools,

  • or third-party services.

We do not control and are not responsible for:

  • third-party content,

  • privacy practices,

  • policies,

  • or service standards.

Users interact with third-party platforms at their own discretion and risk.

11. Children’s Privacy

DEVLI does not knowingly collect personal information from individuals under the age of 18 without appropriate supervision or consent.

If we become aware of unintended collection of such information, reasonable steps may be taken to remove it.

12. Data Retention

Information may be retained for as long as necessary to:

  • fulfill operational purposes,

  • comply with legal obligations,

  • resolve disputes,

  • prevent fraud,

  • maintain records,

  • and enforce agreements.

Retention duration may vary depending on the nature of information and applicable laws.

13. Intellectual Property

All platform content including:

  • logos,

  • brand assets,

  • graphics,

  • product imagery,

  • designs,

  • text,

  • videos,

  • layouts,

  • and visual elements

are owned by or licensed to DEVLI and/or Synentra Technologies Pvt Ltd unless otherwise stated.

Unauthorized use, copying, or distribution is prohibited.

14. Policy Updates

DEVLI reserves the right to modify or update this Privacy Policy at any time without prior notice.

Updated versions shall be published on:
www.devli.in

Continued use of the platform after updates constitutes acceptance of the revised policy.

15. Contact Information

For privacy-related concerns, users may contact:

DEVLI
Operated by Synentra Technologies Pvt Ltd

Address:
Plot No - B-40, GIDC Vapi, Gujarat, 396191, India

Website:
www.devli.in

Email: support@devli.in

16. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to this policy shall be subject to the jurisdiction of competent courts in Gujarat, India.